We are committed to bringing a Higher Standard of Service, Supplies and Education to Nashville, TN and nationwide!

A Higher Standard of Service

We take pride in offering fast, accurate service! Our team is passionate and knowledgeable about ceramics and pottery and is dedicated to helping our customers find the best solutions for their needs.

A Higher Standard of Ceramics Supplies

We carry the ceramics and pottery supplies you need and we are committed to making sure they are the best quality and price. Mid-South Ceramics manufactures Opulence Glaze and The Clay Lady’s Products – two lines of products that make your production easier and successful!

A Higher Standard of Education

We gladly share our expertise and information about our pottery and ceramics supplies and products. We also teach a variety of pottery classes and workshops for all ages and levels of expertise through The Clay Lady’s Studio!

Located in Nashville, Tennessee


Policies for Returns and Shipping

Returns

All purchases can be returned if unopened, within 30 days for a full refund with your receipt. Special order items are not eligible for return.

Damage Claims

Truck Deliveries:  Note any and all damaged product and boxes to shipment, on the bill of lading that the driver will ask you to sign.  Report the damage to Mid-South Ceramics immediately. 

UPS and US Mail Deliveries: We suggest that you open and inspect any packages immediately upon receiving and evaluate for any product damage that may have been caused during shipping.

Sales Tax

All Tennessee customer will be charged 9.25% sales tax unless a current resale tax certificate is on file.  All orders that are picked up at our retail location will be charged 9.25% sales tax unless you have a tax exempt certificate of your states equivalent form on file or a form showing non-profit status.

Shipping Policies:

Online Orders: When ordering on our website (midsouthceramics.com), customers have the option to either ship with US Mail or UPS, or pick up their orders at our showroom in Nashville, TN.

Freight Deliveries: Mid-South Ceramics offers competitive freight rates and fast deliveries. We have a pallet rate (up to 2,200 lbs. of material per pallet, the price includes liftgate, and residential delivery) with R&L in specific areas. MSC searches for the best freight cost for shipments that fall outside of our pallet rates and contacts the customer prior to shipping. All specialty services such as inside delivery are subject to additional charges.

*Mid-South Ceramics R&L pallet rates are as follows:

                Nashville: $98

                Knoxville, Memphis, and Chattanooga: $115

                Kentucky, Alabama, Ohio and Mississippi: $135

                North and South Carolina: $140      

                Indiana: $145     

                Georgia: $155